Terms of Service
Introduction
Welcome to Adaptflow (the "Company," "we," "us," or "our"), which operates the website adaptflow.ai (the "Site") and provides an AI-driven personalization software-as-a-service ("SaaS") platform that tailors marketing pages for every visitor (the "Service"). This Privacy Policy explains how we collect, use, and share your personal information when you visit our Site or use our Service.
By using or accessing our Site or Service, you acknowledge that you have read, understood, and agree to the collection and use of information described in this Privacy Policy. If you do not agree, please do not use our Site or Service.
Information We Collect
We collect various types of information to provide and improve our Site and Service.
Information You Provide Directly
• Account Registration: When you create an account or subscribe to our Service, we may collect your name, email address, billing address, and payment details.
• Communication: When you contact us (e.g., via email or support tickets), we collect the information you provide (such as your name, email address, and the content of your message).
Information Collected Automatically
• Usage Data: We automatically collect information about how you interact with our Site or Service, such as the pages or screens you visit, the time spent on those pages, and the links you click.
• Device and Log Data: We collect information from the device you use to access our Site or Service, including your IP address, browser type, browser version, and the time and date of your visit.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to personalize your experience, analyze usage, and improve our offerings. For more information, please see our Cookie Policy (or the relevant section below if you choose to include it here).
Information from Third Parties
We may receive information about you from third-party service providers, such as analytics or advertising partners. This information may include aggregated or anonymized demographic data that helps us better understand our user base.
How We Use Your Information
We use the information we collect for various purposes, including:
1. Providing and Personalizing the Service: To tailor our AI-driven marketing pages for every visitor and deliver the functionalities of our Service.
2. Account Management: To create and manage your account, process payments, and provide customer support.
3. Communications: To send you updates, technical notices, security alerts, support messages, administrative messages, and marketing communications. You can opt out of certain marketing communications by following the unsubscribe instructions provided in the email.
4. Analytics and Improvements: To analyze usage trends, monitor the effectiveness of our marketing campaigns, and improve our Site and Service.
5. Legal Obligations: To comply with legal obligations, respond to legal process or law enforcement requests, and protect our rights, privacy, safety, or property.
Legal Basis for Processing (EU/UK Visitors)
If you are located in the European Economic Area (EEA), the United Kingdom, or another region with similar data protection laws, we rely on the following legal bases to process your personal information:
1. Contract: We need to process your data to fulfill our contractual obligations to you, such as providing you with our Service.
2. Consent: We may ask for your consent to process your data for specific purposes, such as sending direct marketing communications.
3. Legitimate Interests: We may process your information where it is in our legitimate interest to do so, and those interests are not overridden by your data protection rights (e.g., for security or improving our Service).
4. Legal Obligations: We may process your personal data if required to comply with applicable laws and regulations.
Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share or disclose information in the following circumstances:
1. Service Providers: We engage third-party companies and individuals to perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
2. Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
3. Legal Requirements: We may disclose your information to comply with applicable laws or regulations, respond to legal processes, protect our rights or property, or ensure the safety of our users.
4. Consent: We may share your information with your explicit consent.
Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities over time and across different websites following your use of our Site or Service. This information is used for various purposes, including analytics, personalization, and advertising. You can manage your cookie preferences through your browser settings or by using industry-standard opt-out tools.
Data Retention
We will retain your personal information for as long as is necessary to fulfill the purposes described in this Privacy Policy. We may also retain certain data for a reasonable period of time after you stop using our Service for legitimate business or legal purposes, such as recordkeeping and fraud prevention.
Data Security
We implement commercially reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to, processed, and maintained on servers located in countries outside of your home jurisdiction, including the United States. Where required by applicable law, we implement appropriate safeguards to ensure that such transfers comply with relevant data protection laws.
Children’s Privacy
Our Site and Service are not intended for individuals under the age of 16 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us at and we will take steps to delete such information.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
• Access, correct, or delete your personal information.
• Object to or restrict the processing of your personal information.
• Withdraw your consent where we have asked for it.
• Lodge a complaint with a supervisory authority (if applicable).
To exercise any of these rights, or if you have any questions or concerns about your personal data, please contact us at [Email Address]. We will respond to your request in accordance with applicable law.
Third-Party Links and Services
Our Site or Service may contain links to third-party websites or services that are not operated by us. We do not control and are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will update the "Last Updated" date at the top and post the revised version on our Site. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or if you would like to exercise your rights, please contact us at [Email Address].